About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
We have used various services, clinics and departments as in and out-patients and found most to be outstanding. - Paramedic support is amazing, very professional and calming - A&E - helpful but sadly over stretched and time delays each time - bring back waiting time targets - the childrens assessment unit - this unfortunately is by far the worse area despite the great staff. Each time through this unit we have waited for hours (minimum 7 hours) in seats in brightly lit corriders then at night a dimmer ward seated area. In the hot environment with some very poorly children not being attended for hour after hour, that includes the very basics such as toilet breaks for parents or a cot to put your child down, water, food (or medicine for children if children have their own prescriptions that they have not brought in such as a heart patient we waited with who went without 2 of her 4 daily doses). - Childrens wards have been great - Neurology excellent, the consultants are thorough and take time with parents to explain - Outpatient blood test have been amazingly helpful, book reader included.