"sent home with diarrhea bug after receiving..."

About: Countess Of Chester Hospital

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I needed another stent fitted which went fine. After that the nursing care seemed ok. On the day of my discharge i had bad diarrhea and had a few accidents. I asked a nurse for some diposable knickers, she didn`t seem too happy to get them for me but after i told her i had used all my own ones she finally relented. I was sent home later that day then spent most of the time on the toilet. My GP visited me the next day and took a sample of my diarrhea ,which turned out to contain a bug. Had i needed to have chemotherapy this would have turned into a superbug. I believe this was MRSA which surely could have been avoided if every patient was tested for it. I have been admitted at least 3 times now and have never had a MRSA test.

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Response from Countess Of Chester Hospital

Dear Sir / Madam, We are sorry you feel you had a negative experience. We take all patient feedback very seriously and therefore we will use your comments to see what has happened in your case. Please feel free to contact the PALs Department on Freephone 0800 195 1241 and select option 2 or email cochpals@nhs.net to give us more information about your experience. This will also give us the opportunity to feedback to you personally regarding any improvements we have made as a result of your comments. Yours sincerely The Patient Experience Team

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