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"shoulder decompression"

About: Princess Alexandra Hospital (Harlow)

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would like to comment on the treatment i recieved at same day admissions for my shoulder decompression surgery on the 8th nov 2013. Although a nervous wait to see what time i would be operated on i actually went to theatre at 11.15. Very nervous as i went into the aneasthatists room the staff were lovely and really put me at ease.When i woke up in recovery the staff were great, i was then transferred back to the waiting area as no room in the ward,where the staff were excellent making me cups of tea and getting me comfortable.I stayed here until i was discharged at 5pm.After reading all the negative comments i thought i would give my experince of my care.

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Response from Princess Alexandra Hospital 10 years ago
Princess Alexandra Hospital
Submitted on 04/12/2013 at 21:57
Published on nhs.uk on 06/12/2013 at 03:00


It does make staff feel that the task is easier when they receive praise, so I am delighted that I will be able to pass this on to our nurses, doctors and AHPs in our Surgical Team. Thank you for taking the time to make a positive comment, one I know will brighten a number of people's days! Please do let us know if you feel you have any unanswered questions and as ever we will do our best to help, our number in the Patient Experience Team is 01279 827084.

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