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"Urology"

About: Medway Maritime Hospital

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I was recently referred to Urology by my GP and was told I would be seen within 2weeks and exactly 2weeks later I had an appointment to attend Day Surgery for a Cytoscopy. Prior to the procedure I received all the paperwork clearly outlining what was involved but I was still apprehensive, however, the lovely staff explained everything in detail and I felt totally reassured. The NHS gets a great deal of negative press but during the times that I have had to attend as an Inpatient and Outpatient I have only ever received the best of care. The staff do a wonderful job (sometimes under very difficult circumstances).

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Response from Medway Maritime Hospital 10 years ago
Medway Maritime Hospital
Submitted on 05/12/2013 at 09:58
Published on nhs.uk on 06/12/2013 at 03:00


I am very pleased to hear that you were seen promtly and that you felt staff were caring and reassuring at a difficult time. Your comments are really appreciated and I will ensure they are passed on to the relevant team. Thank you for taking the time to leave positive feedback. Irina Vieira Urology Clinical Nurse Lead

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