"On the whole, really good."

About: Royal Bolton Hospital

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I went into hospital on the 2nd of December 2013 to have three wisdom teeth removed. The surgeon did a fantastic job, it is the day after my operation that I write this and I'm in very little pain, I have some pain on my lower jaw but that is being alleviated with painkillers. She really did do a great job and I absolutely recommend her. I was quite ill after general anesthetic vomiting constantly all day and all night but I feel a lot better now, this was my body's fault and nothing could have been done to prevent this - the anesthetic staff were brilliant and had me fast asleep in less than 5 seconds. Seriously. On the whole the nurses were pretty good, one of the nurses was a bit lacking in bedside manner, before I went in for my operation I was absolutely terrified, I asked her for some reassurance about one of the risks of the operation but she just made me feel worse, therefore I was quite upset before I went for my operation and she was just filling in forms whilst I was upset, when she realised she'd upset me she said "it's unlikely it'll happen to you don't worry about it" but she just seemed so cold and not nice. In that situation you really want someone to sit with you and tell you it's going to be okay and the staff know what they're doing etc etc but I didn't really get that. I was later informed by my mum that she'd spoken to that same nurse earlier when she'd come to see whether I was ready to be picked up, my mum said she'd come across quite flippant and like she couldn't be bothered and was walking away as my mum was asking her when she'd have to come back for me. On the flip side of the coin, i recall one of the other nurses was really lovely and rang my mum for me, she took me to the toilet when I was being sick and helped me get my slippers on, she really was nice and made me feel better after my operation. On the whole the operation was well organised and done well, I would recommend this hospital and this operation to anybody needing it; it's so much better to have a couple days of discomfort rather than suffer a lifetime of infections with wisdom teeth - it really wasn't that bad at all apart from the nausea and I don't think people should worry so much about this operation. On a final note, I was extensively warned about nerve damage, although I think it's important that you are informed about this I think it's much more important that you are told immediately how rare and unlikely this is to occur. I do feel that this risk could have been put across to me in a much better way than it was as when it was being explained it came across scary and upsetting. I have no nerve damage and when I've googled it it's just so, so rare to have any permanent damage.

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Responses

Response from Royal Bolton Hospital

Thank you very much for your feedback. I am pleased that your operation was successful and will pass your comments on to the department for their consideration.

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