"special needs care."

About: Chorley & South Ribble Hospital

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My daughter has recently had a short stay in this hospital, and was very anxious as she has autistic spectrum conditions, of which the worst is extreme sensitivity to noise. It was very important that she had her own room away from other peoples noise because of this. All the staff we encountered had respect and empathy towards her needs, and did their best to make sure she was kept as calm as possible. This is was due to keeping her well informed of what they had to do to aid her recovery, of which is vital she knows what is going to happen and when. All the staff and doctors did really well and had a great deal of patience, which you need to deal with her very challenging behaviour. Also because of her needs I (mum) always have to stay with her during her stay. They did their best to see that I was as comfortable as I could be under the circumstances. However, to sleep on the recliner chairs more than a couple of nights would be awfull, it may be worth considering the folding guest type beds to have in the hospital for these kind of events. Food choices need some reviewing, whilst what you had was tasty, We thought that the lunch and dinner menus should be swapped. Is there a reason why only a snack is offered of an evening? Most people to our knowledge have a light lunch, and a proper meal at dinner, to sustain you until breakfast.

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Response from Chorley & South Ribble Hospital

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services. Thank you also for your suggestions about areas in which we can improve, they will now be considered and looked into further.

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