"Accidentally over dosed on pregablin"

About: Norfolk & Norwich University Hospital / Accident and emergency

(as the patient),

Most of the Staff at A&E were lovely to me. Yet at the end of my stay, a young student doctor told me everyone thought I was an idiot. Afterwards I couldn't stop verbalising my embarrassment as a loud tic. I plan to cut myself tonight because of him. I find it hard to cope with the self hatred that the dr has triggered in me. I hate myself already at least they could be polite. And I will probably take more pills to cope with my suffering.

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Responses

Response from Norfolk and Norwich University Hospitals NHS Foundation Trust

We are very sorry to hear about your experience. We expect patients receiving care in our hospitals to be treated with kindness, respect and understanding at all times. If you would like to talk about your experience confidentially or find out about further support please contact our Patient Advice and Liaison Service on 01603 289036.

Response from Quality Improvement and Assurance Manager, NHS Norwich CCG

We were very concerned to read about your recent experience at the Norfolk and Norwich hospital and how it left you feeling; we would urge you to contact your GP as soon as possible to talk about this experience.

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