My elderly father has attended here for about 15 years on NHS. Previously he paid a fortune to a private podiatrist who did a bad job. This unit has always been helpful, respectful of my father's dignity and professional. When his mobility decreased so he was housebound, they came to treat him at home, prompting us when he was due for an appointment. Yes sometimes you have to wait in clinic because someone like my father who struggles to walk, takes longer than his appointment time to treat for his diabetic feet but then, if you aren't prepared to wait a little on NHS then the answer is to pay to go privately. I have only praise for this service which is overloaded with work and understaffed.