"The only thing positive was the ..."

About: Russells Hall Hospital

(as the patient),

What I liked

The only thing positive was the friendliness of the Catering staff and staff in Radiography.

What could be improved

There appears to be no rush to get people through the system. There were a number of elderly people in the Ward who when called for nurses on several occasions did not attend.

Information provided to me as a patient was inconsistent and unhelpful.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.