"Extremely rude receptionist"

About: Hammersmith Hospital

Anything else?

The receptionist for the Endo department is the rudest, nastiest, most hate-filled person I have ever encountered in my life! Do you ever wonder why people appear rude you? Well, it's not actually other people that are the problem, it's you! The world simply reflects the attitude you display. Lighten up, the whole world isn't against you.

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Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust is very concerned to read your comments about a member of staff. This has been passed to the Service Manager but you have raised significant concerns and it would be important to have more details so we can investigate and deal with this appropriately. To facilitate this we hope you will contact our PALS service palsa@imperial.nhs.uk

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