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E51 Caring for termially ill father

Story from nhs.uk

"E51 Caring for termially ill father"

About: Sunderland Royal Hospital

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Over the final week of our fathers life we found the care and kindness given to our family was exceptional on E51. We were given privacy when required, but always felt they were there supporting all the family. All the staff on the ward treated our father with respect and dignity. Thanks to everyone for taking excellent care at a difficult time

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Response from Sunderland Royal Hospital 10 years ago
Sunderland Royal Hospital

Submitted on 03/12/2013 at 16:47
Published on nhs.uk on 04/12/2013 at 03:00

Thank you for your taking the time to leave such positive feedback, particularly at what must still be a very difficult time for you and your family. It was pleasing to read that not only was your father's care delivered with compassion but that as a family you were also supported as we appreciate that this is also very important. City Hospitals Sunderland aims to provide the highest standard of care and feedback such as yours proves we are succeeding in this aim. Those members of staff involved in your father’s care will greatly appreciate the time you have taken to ensure their efforts have been brought to our attention. Thank you once again for your very kind words and please accept our sincere condolences.

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