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Excellent and efficient care

Story from nhs.uk

"Excellent and efficient care"

About: The James Cook University Hospital

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Attended this morning for a treatment of an infection. Reception efficient and friendly and reception area clean with decent coffee. Less than 15 min wait and assessment and action excellent. Great communication between recieving nurse, doctor and nurse that treated me. Advice much appreciated and recommend the unit.

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Response from The James Cook University Hospital 10 years ago
The James Cook University Hospital

Submitted on 29/11/2013 at 10:40
Published on nhs.uk on 30/11/2013 at 03:00

Good morning Thank you for your feedback regarding your visit to the Accident & Emergency Department at The James Cook University Hospital. I am pleased to learn you found the staff efficient and friendly and that you are happy with the care and treatment you received. I shall certainly forward your kind words to the staff involved who I am sure will be equally pleased to read them. With best wishes Mrs Linda Oliver Patient Experience Co-ordinator

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