"A little more care should be taken looking at patients notes"

About: Telford referral and quality service (TRAQS)

(as a service user),

Overall everything was excellent from my own GP to x-ray, then my appointment booking.

Unfortunately I was booked with the wrong consultant, as I had been a patient 2. 5 years ago, I should had seen the doctor who did my operation then.

So now I have to wait another 2. 5 weeks for another appointment to see the doctor I saw before.

Unfortunately it does help with my pain. Overall the treatment I have had is excellent. But a little more care should be taken looking at patients notes.

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