"TRAQS team got it wrong... Twice!"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Wish642 (as ),
When I arrived at the hospital in Stoke, I was informed my appointment had been cancelled. This was because they had no notes for me and had no idea why I was there. After an hour of trying to get a referral letter, the consultant saw me anyway,
He was very perplexed and said he does a clinic in Telford (my home town) every other week. I had a two hour commute for no reason and have to have more time off work to go to another appointment.
This comes after TRAQS made me an appointment for this condition at a hospital that doesn't even treat it.
The hospital was great, it was the TRAQS team that got it wrong - twice!