"2nd stage mammogram/Ultrasound/Biopsy"

Anything else?

As a patient who has already had breast cancer, to be recalled for a 2nd stage mammogram if very worrying. Crawley Hospital did nothing to help with this worry. I arrived at 11.50am for a 12pm appointment. I am realistic. I know things tend to run a bit late, but the service I received was unbelievable bad. One of the nurses, who kept coming out to say that they were running behind, proceeded to discuss what would be happening to me in front of everyone in the waiting room. I finally had my mammogram at 1pm, followed by an ultrasound at 1.30pm. I was told that I would be called for the biopsy at 2pm. At 2.30pm, I was called into a room, where I was told that they would have to reschedule the biopsy for another day (in one weeks time). At this point I walked out in tears. This was the most distressing visit I have ever had - even worse than when I was told I had cancer. No one seemed in charge or even cared that I was getting upset. I am now waiting to see when they will schedule my biopsy.