About: Bristol Royal Infirmary Bristol Royal Infirmary Bristol BS2 8HW
An apparant lack of communication and organisation between the ward night time staff on thorasics ward. Patients left on own for xrays=xray dept had to ring the ward. , loud talking at nurse station so conversation could be heard by all patients and visitors, my bell/buzzer placed on chest op side-so couldnt reach it! Basic need to be met by this. Lack of empathy by several nurses about patients emotiona well being -commented on byb 2 seperate visitors. One eldery patient said the ward was so 'grey and plain'at one end it was 'like death here.' No curtains up etc ,blankw alls, hidden away. Doesnt take much to put some local art up.