"Fantastic staff, horrific food"

About: Arrowe Park Hospital

Anything else?

Ward 25 day staff are all so lovely, unfortunately the reverse can be said about the night staff and the food was truly awful, grey mince, dried to plate, cold with hard mash, no thanks. A big thanks tho to the day teams who were helpful, supportive, informative and friendly.

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Responses

Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff on Ward 25 (day staff). We are very sorry to hear about your experience of the night staff. If you would like to discuss your concerns further, you can ring the Complaints Department on 0151 604 7660, email wih-tr.Complaints@nhs.net or in writing to Complaints Department, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. The Complaints Department can discuss the best way that we can try to address your concerns.

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