"Carpal tunnel treatment at Royal Bolton Day Surgery"

About: Royal Bolton Hospital / General surgery

(as the patient),

I was a patient in the Day Surgery at the Royal Bolton hospital for the treatment of carpal tunnel syndrome. The standard of care which I received, from both the nursing and the medical staff, was good. Information and decision making was shared with me appropriately and, at all times, I was treated with dignity and respect.

The only thing which could have been better was to not have had my initial scheduled appointment cancelled by the hospital.

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Responses

Response from

It is good to know that you felt you were fully involved in the decision making about your care -- that is how it should be. Unfortunately there are times that appointments may need to be canceled, but we hope that your treatment has been successful.

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