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"My daughter has just been on B1 ..."

About: Royal Bolton Hospital

(as a relative),

What I liked

My daughter has just been on B1 I would like to say that we found the care exceptional and we felt that the staff were very professional and caring at all times.

What could be improved

the cleaning of the rooms although the staff were lovely the room was not always cleaned as we would have liked and given the current climate of hospital aquired infection I would have felt more reassured to see a more hands on approach we did notice that when rooms were vacated the nursing staff cleaned the rooms very well so that was reassuring.

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Responses

Response from Royal Bolton Hospital 15 years ago
Royal Bolton Hospital
Submitted on 06/08/2008 at 17:03
Published on nhs.uk on 15/08/2008 at 01:00


It is good to know that you were happy with the care your daughter received. We are sorry that you did not feel the cleaning was as you expected and these comments will also be passed to the wards for their consideration.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Bolton NHS Foundation Trust 15 years ago
Submitted on 07/08/2008 at 09:18
Published on Care Opinion at 01:00


It is good to know that you were happy with the care your daughter received. We are sorry that you did not feel the cleaning was as you expected and these concerns will also be passed to the wards for their consideration.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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