"My daughter has just been on B1 ..."

About: Royal Bolton Hospital

(as a relative),

What I liked

My daughter has just been on B1 I would like to say that we found the care exceptional and we felt that the staff were very professional and caring at all times.

What could be improved

the cleaning of the rooms although the staff were lovely the room was not always cleaned as we would have liked and given the current climate of hospital aquired infection I would have felt more reassured to see a more hands on approach we did notice that when rooms were vacated the nursing staff cleaned the rooms very well so that was reassuring.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Bolton Hospital

It is good to know that you were happy with the care your daughter received. We are sorry that you did not feel the cleaning was as you expected and these comments will also be passed to the wards for their consideration.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Bolton NHS Foundation Trust

It is good to know that you were happy with the care your daughter received. We are sorry that you did not feel the cleaning was as you expected and these concerns will also be passed to the wards for their consideration.

  • {{helpful}} of {{total()}} people think this response is helpful