"Fudging the 4 hour waiting times"
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted by Anonymous
My partner awoke in the middle of the. Night with extreme chest pain, was breathless and sweating. Emergency services were called and we was transferred to PAH A &E. It was a fairly quiet night and we were seen very quickly, with oxygen and heart monitors applied. It was quickly diagnosed that this was not a heart problem. But after waiting for X-rays and blood test, an infection or a PE was the culprit. About 3.59 minutes after our arrival we heard staff comment to Drs that we were about to breach and what decision had been made. With that a young student nurse came into the cubicle where the O2 was removed along with the heart monitors, my partner was told to get dressed and that we were to be moved. At this point my partner was still in a great deal of pain and breathless. We were shown to what I could only describe as a small waiting room. The room was freezing. Here we waited for yet another 4+ hours for blood results and a final treatment plan to be given. We were then discharged. Is this the way you get around the breach for 4 hours? I would love to know what time was placed on our discharge screen - we had overheard the staff being told to make sure we had been removed from the system. How will lessons ever be learnt and a stop to these breaches if you flout the system. If it was due to the lack of investigation teams ( the 2 hour wait for each blood test) them surly you need to learn and speed up the process if it means your going to breach times.