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"Excellent care following emergency admission"

About: Glenfield Hospital

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My mother received excellent care at all stages following an emergency admission. She needed major heart surgery almost immediately, and pulled through despite being 80 years of age. The staff in all wards, CDU, ICU,Ward 31 and OT dept, were very helpful. Unlike some hospitals the phone was answered promptly, staff knew who their patient was and took time to update themselves to answer any queries.

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Responses

Response from Glenfield Hospital 10 years ago
Glenfield Hospital
Submitted on 28/11/2013 at 17:13
Published on nhs.uk on 29/11/2013 at 03:00


Dear reviewer, Thank you for taking the time to post your comment. We're very pleased to hear about your positive experience of Glenfield Hospital and hope your Mother is feeling much better. Your feedback has been shared with the team involved in your Mother's care. Kind regards, Communications team, Leicester's Hospitals

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