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Care Opinion

Staff Care

Story from nhs.uk

"Staff Care"

About: William Harvey Hospital (Ashford)

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To the staff on the day Centre and Kings, thankyou for being so helpfull and attentive. Considering that you all appeared to be rushed and had to much to do you were polite, friendly and efficient in what you were doing. Thankyou

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 27/11/2013 at 09:55
Published on Care Opinion on 28/11/2013 at 10:21

Thank you for feeding back - really appreciate your time. Glad we were helpful, attentive and polite.

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Response from William Harvey Hospital (Ashford) 10 years ago
William Harvey Hospital (Ashford)

Submitted on 27/11/2013 at 15:55
Published on nhs.uk on 28/11/2013 at 10:49

We are always grateful when patients take the time to provide us with feedback. Positive feedback is a great motivational tool. I will ensure that your comments are passed onto all the staff in the department you were seen.

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