This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Uncaring

Story from nhs.uk

"Uncaring"

About: Lincoln County Hospital

Anything else?

My wife is in Lincoln,Waddington ward, after being diagnosed with acute leukemia. She was put into her own side room and told to make it like home as she would be in there for 5 weeks whilst undergoing her first Chemotherapy. o we brought in pictures etc to display and make it homely. Today she was uprooted, abruptly, and put in a 4 bed size room with 6 beds in it. She has to be kept away from people because of infection? Is this the right treatment for my distraught wife.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 16/12/2013 at 10:24
Published on Care Opinion at 12:20

picture of Jennie Negus

I was so sorry to read your posting; despite not having your personal details we were able to identify your wife and I understand that sister spoke with her and with you the next day. She was really sorry that your wife had to be moved but I hope that everything was explained and that you both subsequently felt a little easier about it.

I can appreciate your worry and concern and this should have been discussed with you and I know that sister has fed this back to the team. Again our apologies but thank you for feeding back to us.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lincoln County Hospital 10 years ago
Lincoln County Hospital

Submitted on 19/12/2013 at 11:43
Published on nhs.uk on 20/12/2013 at 03:00

I was so sorry to read your posting; despite not having your personal details we were able to identify your wife and I understand that sister spoke with her and with you the next day. She was really sorry that your wife had to be moved but I hope that everything was explained and that you both subsequently felt a little easier about it. I can appreciate your worry and concern and this should have been discussed with you and I know that sister has fed this back to the team. Again our apologies but thank you for feeding back to us

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k