"Ophthalmic dept visit"

About: York Hospital

Anything else?

Whilst I found the Sister somewhat terse and there was a general air of lethargy the consultant was excellent, reassuring and spent more time explaining than any of my recent private health appointments. Interestingly I saw another Dr come out and collect a wheelchair pt with more care than I saw some of the nurses give. I am an ex nurse so whilst I can appreciate it can be boring in clinic for nurses, for pts it is often a new and worrying experience. Some of the nurses were engaged with pts but not all.

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Response from York Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was in the main very positive; our aim is to provide a high standard of service which reflects the needs of patients. Your comments on how we might improve things have also been passed to the relevant teams

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