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"Ophthalmic dept visit"

About: York Hospital

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Whilst I found the Sister somewhat terse and there was a general air of lethargy the consultant was excellent, reassuring and spent more time explaining than any of my recent private health appointments. Interestingly I saw another Dr come out and collect a wheelchair pt with more care than I saw some of the nurses give. I am an ex nurse so whilst I can appreciate it can be boring in clinic for nurses, for pts it is often a new and worrying experience. Some of the nurses were engaged with pts but not all.

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Response from York Hospital 10 years ago
York Hospital
Submitted on 26/11/2013 at 10:52
Published on nhs.uk on 27/11/2013 at 03:00


Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was in the main very positive; our aim is to provide a high standard of service which reflects the needs of patients. Your comments on how we might improve things have also been passed to the relevant teams

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