"Fracture foot and made to stand on it"
About: Ripley Hospital Ripley Hospital Ripley DE5 3HE
I attended Ripley Hospital with what I assumed was a back sprain to my ankle however my foot was highly swollen and black. I could hardly walk infact I hobbled in as it was my nearest hospital and offered X ray Facilities which were great if needed. Having given my details to the reception I was waiting 2 and half hours to be seen by a student nurse in 'triage' who asked the normal 'out of 10' and 'what happened questions'. I explained to her I couldn't stand on my foot due to pain, however she said she needed me to assess my pain. I did strongly object and asked if there was anything else that could have been done - apparently not. I'd have assumed a visual inspection of my foot and the pain I was in would have been enough. The student nurse was very rude unhelpful saying she needed to know in order to treat it. So I did. The most blood curling pain struck me and I heard a 'crack' so if it was already broken it was then. I was in soo much pain I feel over, screamed and cried. Without helping me up the student nurse said 'Oh I see it's painful i'll get my supervisor '. This continued and I was helped up to my feet where I got told to got for an x ray ,this wasn't too far in terms of metres but in serious pain and hopping took forever. I was never offered a wheelchair or support and made to "make my own way" to X ray - after that back to the main minor injuries department reception and back into the waiting area. This again on the scale of things wasn't a massive journey but took ages. On consulting the x rays they weren't medically qualified to tell me if there was a break or not - after this carry on. So sent me to Derby the following morning in a half leg plaster cast. It turns out my foot was broken and I was off work for 8 weeks. I regret going to Ripley now as it was highly unprofessional, rude, un thoughtful and I was treated with a lack of care. I have told soo many people about my experience and would suggest if it's more than a few stitches to go else where