"An asset to your staff"

Anything else?

I attend the eye clinic regularly and I always get quite anxious before the appointment. On most occasions, I am waiting in the waiting area for at least 20-30mins before being called through, however on this occasion I had only just sat down! The young lady introduced herself to me prior to starting any tests and explained what she was going to do before hand in detail. I have never had the field test explained to me in detail and I felt much more confident doing the test. It was nice to have someone spend time with you and no just rush into the test. She patiently listened to what I had to say and answered all the questions I had. I asked her how long she had been at the hospital and she told me she had only been there a month. Credit where credit is due, she is an asset to the department and I will be requesting her for my tests in the future. I wish her all the best in her career.