About: Manor Hospital Manor Hospital Walsall WS2 9PS
I am pregnant and it is high risk so I have to visit regularly. On every single occasion I find myself wondering why I rush to be there on time for my appointments when I never go in anywhere near my time allocated. I really don't see the point of appointment times as they do not run to them. I am always hearing other patients complaining of the same thing - no-one seems satisfied. I have also seen on several occasions the staff coming in late then having to get changed into their uniforms and then chatting between theirselves on a personal level whilst patients are waiting to be seen. There seems to be no regard for patients time and staff turn up when they feel like. Obviously this has a knock on effect on paying more for parking which is expensive anyway. A scan and consultants appointment almost always takes 2 and a hour hours. This involves a 5 - 10 min scan and a 5-10 min consultants appointment. The rest is purely waiting split between the scan waiting area, the main antenatal waiting area and then the waiting area after you see the consultant while they make any further appointments for you. This is an area where you always hear the midwives/nurses chatting to each other on a personal level instead of getting on with it and making the appointments quickly and efficiently. Patients spill out onto waiting on the corridor due to limited seating. The process does not work!!!