"Excellent staff and very clean everywhere"

About: Pilgrim Hospital

Anything else?

I went to the Breast Clinic as I had lumps in my breast and from the moment I arrived through to all the rooms and examinations I had the staff were fantastic. Everyone was so kind and thoughtful and polite and just really lovely people. The whole experience was quick and comfortable. Even working my way through the hospital to try to find the right place a friendly nurse stopped and offered assistance to point me in the right direction. Luckily my news was good in that I had only cysts that may require draining. But I thought the care everyone took with me was exceptional. In the past I have been to private wards and hospitals and I cannot say in all honestly that I was treated any better then than I was at the Pilgrim. Even visiting a ladies loo on the way out, I was struck by how spotless it was. All in all I think the staff must work very hard to provide such a good service and a clean and comfortable environment.

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Responses

Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Dear Kate, thank you so much for leaving us your feedback; I am glad everything went so well for you as I can imagine it must have been extremely worrying.

I know the staff will be really pleased to read your posting; you are right that they all work extremely hard and to know it is appreciated make a huge difference to them. Thank you again.

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Response from Pilgrim Hospital

Dear Kate, thank you so much for leaving us your feedback; I am glad everything went so well for you as I can imagine it must have been extremely worrying. I know the staff will be really pleased to read your posting; you are right that they all work extremely hard and to know it is appreciated make a huge difference to them. Thank you again.

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