"Excellent. Ten out of ten!"

About: Stepping Hill Hospital

Anything else?

My elderly mum had a fall and broke her femur. She was treated in A&E before being admitted to Ward M4. Everything about this stay was first class. All the staff spoke good English and were always understood by my mum. The care was excellent.

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Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you for such a positive comment and glowing recomendation

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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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