"Not happy with the waiting time"

About: The Princess Royal Hospital / General medicine

(as the patient),

Went to hospital and on the board it said 0-90 minutes to be dealt with.

I was there 2 hours 25 minutes, which I wasn't happy about.

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Responses

Response from The Princess Royal Hospital

Dear Knowledge520 We are really disappointed to hear that your appointment took a lot longer than indicated on the board. This is clearly something we need to impress. Thank you for sharing your feedback, which helps us to improve the services we provide.

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