"Shocking so far and I hope it improves"

Anything else?

For the last 18 months my mother has been passed between the chest and the heart consultants with repeated emergency admissions into Kings Mill. The chest consultant was adamant my mother was suffering from heart failure, and all the symptoms pointed to heart failure, however heart consultant's comment "so they say"... they bought my mother in for a angagram. This took place today and what a surprise her mitral valve is flapping around (the registrars words). If we didn't put pressure on the consultant was planning to see her middle of next year! that could have been too late! If you have any doubt, put them under pressure - this really is not acceptable!