"End of life care for my mother in High Dependency..."

About: St Peter's Hospital (Chertsey)

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My Mum was admitted to the above ward with heart failure on 30th September 2013. She was dying. My brother and I were treated very sympathetically but also told the situation gently and compassionately by the doctor. They allowed my brother to visit late at night ,they supplied us with refreshments and nothing was too much trouble. Mum was made very comfortable and I felt she was at peace. I was with her when she died and although I have never seen anyone die before ,I was not afraid, thanks to the attentive care of the wonderful nurses. Afterwards a nurse accompanied me to the Main Entrance and checked I was OK. I would like to express my thanks to the staff on the High Dependency Unit on Aspen Ward. for their End of Life Care for my Mum. The last year has been extremely stressful for the family but we now have good memories of her final time in hospital. The unit was well staffed with excellent nurses and doctors who were always there for us.

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Response from St Peter's Hospital

Dear Jenny, Firstly, we would like to express our condolences on the loss of your mother. It must be a very upsetting and difficult time for you and your family, so we really appreciate you taking the time to share your experiences of our Medical High Dependency Unit and also posting such nice comments about our doctors and nurses. Caring for patients at the end of their life is clearly an emotionally difficult aspect of nursing, but ensuring they are kept peaceful and that their family are supported in the best possible way is very important. It is reassuring that you felt well looked after by our staff, at such a difficult time. We will make sure that all of the MHDU team see your comments. Thank you again.

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