"Overall, a very efficient service"

About: Royal Shrewsbury Hospital / Ear, Nose and Throat

(as a service user),

I attended the audiology department at Shrewsbury in March 2012, who did an initial assessment.

I asked Dr Pearson in Stirchley for a further referral in early October. I was contacted by TRAQS within two weeks asking which hospital I wished to attend, and had a letter from them dated mid October confirming my appointment.

I attended the PRH in early November, and received an excellent service and a further appointment to fit my hearing aids in late November.

Overall, a very efficient service.

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Responses

Response from Royal Shrewsbury Hospital

Dear "Harbour156" We are very grateful to you for taking the time and trouble to share your experience of audiology services at the Royal Shrewsbury Hospital. It is great to hear that you received an excellent and efficient service. We hope that everything goes according to plan for your fitting in late November. We will make sure that your feedback is shared with the audiology team at the hospital.

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