"removal of a wart"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I attended Holme Valley Memorial Hospital in October 2013, for the removal of a wart.

All the staff, with the exception of the person that performed the procedure were very pleasant.

I felt this member of staff was very arrogant and abrupt in manner and whilst I was satisfied with the treatment that I received, I was not impressed with the manner and attitude!

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Dear Curlytots

Iam pleased to hear you were satisfied with your treatment. However, please can I apologise on behalf of Locala for the abrupt and arrogant mannor of one of our members of staff. We take all our patient opinion postings seriously, all posts are shared back with the team, if you would like to discuss this further, please email me.

Again thank you for sharing your experience

louise.thornton@locala.org.uk

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