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I found the member of staff who dealt with me- friendly and ...

Posted By Cadet954

"I found the member of staff who dealt with me- friendly and efficient"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Radiology

(as the patient),

I went for an ultrasound because I was referred for one by my GP.

I found the member of staff who dealt with me to be friendly and efficient and she explained the procedure she was carrying out on me, so that I could understand it all.

Thank you.

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG 10 years ago
Chloe Jones
TRAQS Patient Advisor,
Telford and Wrekin CCG

Submitted on 19/11/2013 at 15:01
Published on Care Opinion on 20/11/2013 at 12:04

Hello,

TRAQS is extremely pleased to hear that your referral went smoothly.

Thank you for sharing your feedback.

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Response from The Princess Royal Hospital 10 years ago
The Princess Royal Hospital

Submitted on 21/11/2013 at 08:53
Published on nhs.uk on 05/01/2014 at 22:53

Dear "Cadet954" We are very grateful that you have taken the time to provide feedback about your experience of the ultrasound service at the Princess Royal Shrewsbury. It is wonderful to hear that you found the member of staff to be friendly and efficient, and tht she explained the procedure clearly so that you could understand it. We will make sure that we share your kind words with the team. Thank you.

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