"The appointment at the hospital was first class"

About: Shropshire and Staffordshire The Princess Royal Hospital / Cardiology

(as the patient),

I thought that my appointment at the doctors practice was very rushed. The doctor telling me he had to talk quickly because he was running late. I came away a bit confused.

The appointment at the hospital was first class and I was treated with care and respect, and fully informed of my condition and ongoing treatment.

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Response from The Princess Royal Hospital

Dear "Impulse703" Thank you for taking the time to share your feedback about your cardiology appointment at the Princess Royal Hospital. It is great to hear that you found the hospital appointment to be first class, that you were treated with care and respect and that you were fully informed of your condition and ongoing treatment. This sounds like exactly the kind of care and attention that each of us would wish for when attending hospital for an appointment at a potentially anxious time. We will share your kind words with colleagues in the cardiology service as this gives a great insight into the needs and expectations of our patients. We hope that your GP service will also respond to the comments you have made about your appointment feeling rushed.

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