"The caller was very courteous and friendly and informative"

About: Telford referral and quality service (TRAQS)

(as a service user),

The caller was very courteous and friendly and informative.

And arranged my appointment to fit in with my work schedule.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG


TRAQS is extremely pleased to hear that our service met your expectations.

We aim to provide an informative and quality service, whilst allowing the patient as much choice as possible in regards to arranging their appointment.

Thank you for sharing your positive comments.

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