"Referred after 111 call and given excellent..."

About: Shotley Bridge Hospital Site

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I was referred to the urgent day care after calling 111 and was seen within 20mins of arriving. a practice nurse looked after me and was so thorough. I was diagnosed with a chest infection which had caused problems with my asthma. He wouldn't let me leave until he had improved my condition.After treating me with medication he checked me thoroughly again and sent me home with a prescription for steroids and antibiotics,telling me that I had to be checked again on Monday Well done Shotley Bridge Hospital

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Response from Shotley Bridge Hospital Site

Thank you for providing feedback on your recent visit to the Urgent Care Centre at Shotley Bridge Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff within the Urgent Care Centre. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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