"Doctors and nurses were friendly ..."
About: Leighton Hospital Leighton Hospital Crewe CW1 4QJ
Posted by Mc1 (as ),
What I liked
Doctors and nurses were friendly and caring towards our baby.
What could be improved
Baby with 40 degree temperature waited over 3 hours to be seen, and would have been longer if we hadn't gone looking for someone.Despite advance call from GP & hospital booking-in procedure, they claimed no-one had told the doctor we were there. Strange that her name was on the whiteboard if no-one knew she was there.
Baby vomited everywhere, including on her bed, at 9pm - asked over 8 times through the night for someone to clean up - finally complained at 11am and it was done.
Were told not to dispose of diarrhoea-filled nappy in ward bins and that someone would collect it - waited over 3 hours and it was only removed when we complained. If we had been shown the bathroom with nappy bins, this could have been avoided. We weren't shown around the ward and had no idea where toilets, tea machine etc were.Not told when or where meals were provided. Not told about weekly car park rates so we were fleeced by outrageous daily charges. Baby was born at home so we had no experience of hospitals before. Friends have described Leighton as being dirty and disorganised - so disappointed that it is true.