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"lower court staff saved my life"

About: Priory Hospital Hayes Grove

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I was transfered here as the NHS had no beds, despite being miles away from home the staff made sure I had everything I needed. They ensured I knew where everything was and explained everything to me very patiently as I was so unwell. The ward manager is amazing, she runs the ward calmly and fairly. She took time out of her day off to bring in things I needed and spent time with my children explaining things in a way they understood without frightening them, Its a shame that the NHS can not provide care to this standard, I recovered quicker and have a better understanding of my illness in 3 weeks than I have in 5 years from my NHS team.

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Responses

Response from Priory Hospital Hayes Grove 8 years ago
Priory Hospital Hayes Grove
Submitted on 09/03/2016 at 16:20
Published on nhs.uk on 10/03/2016 at 01:30


Thank you for your positive feedback on The Priory Hospital Hayes Grove, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide this valuable feedback.

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