"Hospital attendance Saturday 16th November"

About: Gloucestershire Royal Hospital

Anything else?

I attended the hospital today as an emergency outpatient and despite being extremely worried relating to my condition I was immediately dealt with by the reception staff who put me at my ease. The triage nurse was friendly assistive informative and polite a credit to the hospital. When taken through to the treatment area I was again treated with extreme friendliness, dignity and respect by all the nurses, nursing assistants and the locum doctor who explained in length each step of the process and ensured I was regularly checked on and updated. To summarise, I found your staff professional, courteous, efficient and friendly and without exception a credit to the trust. Sincerely yours Mike Hodge

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Responses

Response from Gloucestershire Royal Hospital

Dear Mr Hodge, Many thanks for getting in touch to share this feedback with us. We hope you are now recovering well? It's good to hear you were pleased with the care you received and that you felt our staff put your at ease during a stressful time. Thank again - we will pass your comments on to the teams in A&E that were involved in your care. Best wishes, The team at Gloucestershire Hospitals NHS Foundation Trust

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