"Disgraceful communication & lack of respect."
About: Princess Alexandra Hospital / General surgery Princess Alexandra Hospital General surgery CM20 1QX
Posted by Anon75 (as ),
A relative of mine passed away in Harlow in 2011, post mortem found the cause of death conflicted with the diagnosis and care my relative received.
My family has been left trying to get answers to what are very important questions we have regarding his care whilst in Harlow Hospital. Attempts to call hospital personnel and arrange a meeting with the consultant who treated him are ignored.
My family are unable to move forward from their grief until we have our questions answered, only then will we be able to make sense of our relatives death following what should have been a routine operation. Harlow Hospital are showing a complete lack of respect by trying to ignore our attempts of communicating with them. Would never go back there, as while I have been a patient in A&E my own level of care was sub standard. It appears the norm for nursing is to show lack of concern, care and compassion for their patients, delay giving pain relief and to never introduce themselves to their patient.
I appreciate staff and funding for hospitals are spread thinly but the attitudes of staff can either give a positive or negative experience for the patient, unfortunately in my experience as a patient and as a relative it has always been negative.