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Attended minor injuries with child

Story from nhs.uk

"Attended minor injuries with child"

About: Buckland Hospital

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Could not fault the care my 5 year old son received, was seen straight away and the nurses were fantastic with him. After having to return after knocking the glued and stitched area found them again to be extremely helpful and very sympathetic.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 16/11/2013 at 10:30
Published on Care Opinion on 18/11/2013 at 09:01

Thank you for providing feedback, really glad to see that you were pleased with the service provided to your son. We aim to care and make a difference and so staff will appreciate your feedback. Hope your son is fully recovered.

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Response from Buckland Hospital 10 years ago
Buckland Hospital

Submitted on 03/12/2013 at 21:24
Published on nhs.uk on 05/12/2013 at 03:00

Thank you for your kind words and we are pleased to hear that you received such a good service. Your comments will be fed back to the staff involved in your care, and to other staff as we know that such positive comments motivate all staff to maintain and improve their service.

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