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On behalf of my son harry

Story from nhs.uk

"On behalf of my son harry"

About: Royal Blackburn Hospital

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I visited burnley general on the 14th November after my son blacked out the staff were very thorough and admitted him to Blackburn for a C T scan they arranged a ambulance to take us .when we arrived the staff were waiting and we're fully aware of Harry's needs within 10 mins he was having his scan . The staff were very understanding and explained every thing to us I can only say what excellent care we had from a& e at burnley to the ambulance crew ,a& e Blackburn CT staff Porters staff on paediatric admissions staff you were all first class BIG thanks to you all

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Response from Royal Blackburn Hospital 10 years ago
Royal Blackburn Hospital

Submitted on 15/11/2013 at 10:33
Published on nhs.uk on 16/11/2013 at 03:01

On behalf of the Emergency Department of East Lancashire Hospital NHS Trust, can I firstly thank you for your positive feedback of your experience here within our ED department and Radiology Services. I will of course ensure that the team have sight of your feedback which will undoubtedly provide them with a sense of pride and achievement in making you and your son’s experience such a positive one. As a Trust, we receive regular feedback regarding how our services are being experienced by our patients and visitors and we like to take every opportunity to learn about what we are doing right and what we can improve upon. Thank you for your feedback.

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