"My husbands care experience in Ayr Hospital"

About: Ayr Hospital / Trauma & orthopaedics

(as a relative),

First class person centred service from all staff involved in my husbands short experience.

All staff listened and took cognisance of his own experience and knowledge of his acute exacerbation of a chronic condition.

As a result, my husband was seen in ED, transferred to the admissions ward and seen almost immediately by the appropriate specialist. He received the correct treatment which allowed him to be discharged with follow up within 4 hours.

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Responses

Response from Craig White, Assistant Director, Nurse Directorate, NHS Ayrshire and Arran

picture of Craig White

Dear Calryha,

Thank You for using Patient Opinion to provide us with feedback on your husband's recent experience at University Hospital Ayr. As a Board we are committed to ensuring that everyone experiences this high quality of care - sharing your feedback with staff is an important element of providing our staff with this sort of information that emphasises how beneficial this is for all involved when someone uses our services.

With best wishes to you both for continued health and wellbeing,

Craig White

Assistant Director

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