About: Heartlands Hospital

Anything else?

ths hospital is ok i was poorly and stayed on ward 1. there was a member of staff..she is like matron or something and she treated me hurendously. A nurse on nights looked after me very well.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Heartlands Hospital

Thank you for taking the time to share your feedback with us. I am sorry to hear you felt you were not treated nicely by a member of staff on the ward. If you would like to discuss this further please contact our Patient Services Department on 0121 424 0808 who will take some more details from you and investigate the issues raised. Regards Catherine Williams Patient Engagement Department

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story