"ENT"

About: Kettering General Hospital

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Had to attend ENT outpatients with a fairly minor issue of impacted ear wax that couldn't be removed with syringing due to previous problems with dizziness. The procedure was done quickly and efficiently. I was seen on the same day (huge relief as I was almost completely deaf in one ear) and the staff took the time to take a good history then ensure I was ok after the procedure. The doctor and nurse were very knowledgable and good humoured which made an uncomfortable experience almost pleasant plus I was given follow up advice to prevent a reoccurrence. Very grateful to the staff nurse on Geddington who arranged the appointment and the staff in clinic today. Can hear clearly for first time in months and the pain I have had for past few weeks has gone. Thank You

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Response from Kettering General Hospital

Thank you so very much for sharing your experiences of the care provided to you by the team on Geddington Ward at Kettering General Hospital. We are so glad that your hearing has improved as a result of the treatment provided. I know that they will be thrilled that you took the time to write this message endorsing the standards that we know they strive so hard to achieve. You can be assured that your message will reach them.

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