"Excellent sevice at the Ophthalmology Dept,Queens Hospital, Burton upon Trent"

About: Queen's Hospital, Burton Upon Trent / Ophthalmology

(as the patient),

I attended the department on two occasions recently.

Concerned about what any examination would find & what I would be told.

On both occasions the Nursing Staff who looked after me were, calm, considerate, efficient & friendly.

On the Monday I was seen by Mr S Gerges who went through my scans in a very clear and concise manner, providing information and reassurance at the same time.

It is never enjoyable to have to go to Hospital, but the people I met made it as near enjoyable as possible, many thanks

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Gay Vaughan, Corporate Development Officer, Burton Hospitals NHS Foundation Trust

We are extremely pleased that you have taken the time to post your comments regarding your experience at Burton Hospitals NHS Foundation Trust.

The nursing staff always strive to make their patients feel at ease and take great pride in caring for them in a professional and friendly manner. We shall pass on your comments to the nursing staff involved with your care.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story