"Waiting almost 5 hours for nurse to call"
About: NHS 24 NHS 24
Posted by waterloo (as ),
I telephoned NHS24 at 1am this morning after experiencing severe headaches to which I had already seen my GP about on the Monday morning, my symptoms began to get worse late evening and into the early hours of the morning. I then telephoned NHS24 for advice I was then told they were busy that a nurse would call me back, it then went after 2am then 3am then 4am and still no nurse called back. I called back NHS24 to say I took a tumble she said we will write it up in the notes and said some one would call me back I have been still waiting for this call back.
I think this is shocking that the length of time I had to wait to speak with a nurse I would have no doubt been quicker seeing a vet even still going to A & E but as our A & E is two hours away I felt I best wait and now I have managed to see a GP later the same day.
I am feeling weak tired frustrated and very irritated in the way I have been left what is the point on calling NHS 24 when they cannot even call you back!