"pain clinic"

About: Royal Preston Hospital

Anything else?

don't ever go to that clinic and because if you do and he sends you to see another consultant for test which that person then sends you for a scan on a part of your body that you do not have the pain in, then you ring up after a couple of months to find out how long you have to wait to see the doctor only to be told that they are waiting for the results ,then they changed it to you where not getting an appointment with him if you wanted a appointment then it was up to u to ring and ask to be seen or referred back to us by your doctor. I was not told this by the DR when I saw him .I have been sat at home waiting for appointment to find out result and what he was going to do next , which I was never going to get. what is the point of seen a consultant when you do not get any follow up . NHS is a waste of time, useless. if I had been given the correct information by the consultant I would of asked my GP to refer my to another consultant at a different hospital. I am now putting in a formal complaint about the pain clinic and the consultant and also reporting them to the CQC. the worsted hospital department I have ever been to I am going to make sure everybody know this will happen to then if they see that DR at that clinic

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Response from Lorraine Kelly, Communications Manager, Lancashire Teaching Hospitals NHS Foundation Trust

Hi, thank you for your feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. If you haven't already done so please could you contact Customer Care on 01772 522521 or you can email Customer.Care@LTHTR.nhs.uk

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